Survey Report


These are the results of the surveys your patients have completed.

Number of surveys completed = 9 GAP IMPORTANT SATISFIED
I received a friendly greeting when I arrived. 0 5 5
The waiting area was comfortable. 1 5 4
I didn’t have to wait long. 1 5 4
My concerns were acknowledged and addressed. 1 5 4
Pain and discomfort were managed effectively. 1 5 4
The staff is competent and skilled. 0 5 5
Explanations and instructions were clear and complete. 1 5 4
Quality of results. 1 5 4
Adequate follow-up (if needed). 1 5 4
Payment arrangements handled professionally. 1 5 4
Red = gap of +3 or more. This is a critical area.
orange = gap of +2. More attention needs to be paid to this area.
Green = gap of +1. This is the ideal.
Blue = gap of less than 1. Less attention can to be paid to this area.